Sea-Bird Electronics SBE 38 Manual do Utilizador Página 104

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PAYMENT/BILLING INFORMATION
[ ] Credit Card (Sea-Bird accepts payment by VISA, Master Card, or American Express)
Name on Card:
Please call Cheryl Reed (425-644-3244) with credit card information.
[ ] Purchase Order (P.O.)
P.O. Number:
Billing Address (If different than shipping address):
Instructions for Returning Goods to Sea-Bird
Note: Sea-Bird moved in January 2010; use the new address (shown below).
1. Domestic Shipments (USA) - Ship prepaid (via UPS, FedEx, DHL, etc.) directly to:
Sea-Bird Electronics, Inc.
13431 NE 20
th
Street
Bellevue, WA 98005, USA
Telephone: 425-643-9866, Fax: 425-643-9954
2. International Shipments
Option A. Ship via PREPAID AIRFREIGHT to SEA-TAC International Airport (IATA Code “SEA”):
Sea-Bird Electronics, Inc.
13431 NE 20
th
Street
Bellevue, WA 98005, USA
Telephone: [+1] 425-643-9866, Fax: [+1] 425-643-9954, E-mail: seabir[email protected]
Notify: MTI Worldwide Logistics for Customs Clearance
Seattle, WA, USA
Telephone: [+1] 206-431-4366 Fax: [+1] 206-431-4374 E-mail: bill.keeb[email protected]
E-mail flight details and airway bill number to seabird@seabird.com
and [email protected] when your
shipment is en-route. Include your RMA number in the e-mail.
Option B. Ship via EXPRESS COURIER directly to Sea-Bird Electronics (see address above):
If you choose this option, we recommend shipping via UPS, FedEx, or DHL. Their service is door-to-door, including
customs clearance. It is not necessary to notify our customs agent, MTI Worldwide, if you ship using a courier service.
E-mail the airway bill / tracking number to [email protected]
when your shipment is en-route. Include your RMA number
in the e-mail.
For All International Shipments:
Include a commercial invoice showing the description of the instruments, and Value for Customs purposes only. Include the
following statement: “U.S. Goods Returned for Repair/Calibration. Country of Origin: USA. Customs Code: 9801001012.”
Failure to include this statement in your invoice will result in US Customs assessing duties on the shipment, which we will in
turn pass on to the customer/shipper.
Note: Due to changes in regulations, if Sea-Bird receives an instrument from outside the U.S. in a crate containing
non-approved (i.e., non-heat-treated) wood, we will return the instrument in a new crate that meets the requirements of
ISPM 15 (see http://www.seabird.com/customer_support/retgoods.htm
for details). We will charge $50 to $150 for the
replacement crate, based on the crate type. These prices are valid only for crate replacement required in conjunction with
return of a customer's instrument after servicing, and only when the instrument was shipped in a crate originally supplied
by Sea-Bird.
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