
Sea-Bird Service Request Form
To return instruments for calibration or other service, please provide the information below, so we can serve you better and
prevent delays in the return of the instruments:
1. Get a Returned Material Authorization (RMA) number from Sea-Bird (seabird@seabird.com, phone [+1] 425-643-9866, fax [+1] 425-643-9954).
Reference the RMA number on this form, on the outside shipping label for the instruments, and in all related correspondence.
2. Include this form when shipping the instruments to Sea-Bird for servicing.
3.
E-mail or fax us a copy of this form on the day you ship. [email protected] or fax [+1] 425-643-9954
RMA Number: Date equipment needed:
Do you need a written quote? [ ] No [ ] Yes
IMPORTANT! Was this equipment deployed in the Gulf of Mexico during/after the Spring 2010 oil spill?
[
] No [ ] Yes (specify serial numbers if not applicable to all instruments in shipment)
CONTACT INFORMATION
Your Name: Institution/Company:
Shipping/Delivery address for packages:
Phone:
Fax: E-mail:
SERVICE INFORMATION
Date Shipped: Sea-Bird Model Numbers (i.e., SBE 37-SM, etc.):
Quantity:
Serial Numbers:
Special Instructions – for example, if specific services are required for some instruments (i.e., if 10 instruments need
calibration, and 1 also needs repairs, specify the serial number for the instrument needing repairs):
[
] Calibration Services (includes basic diagnostic):
[ ] Temperature [ ] Conductivity [ ] Pressure [ ] Oxygen [ ] pH
[ ] Other (i.e., fluorometer, turbidity, par, etc.):
[ ] Additional Services (additional charges apply; specify serial numbers):
[ ] Internal Inspection & O-Ring Replacement (includes hydrostatic pressure test)
[ ] System Upgrade or Conversion
[ ] Diagnose & Repair Problems (provide as much information as possible - description(s), configuration [.con or
.xmlcon] file and raw data [.hex or .dat] file showing problems, etc.)
[ ] Download Data from instrument Memory
100
Comentários a estes Manuais